ICBC & Direct Billing seamless billing with expert care
Finding a clinic that has direct billing near me to enjoy hassle-free RMT and acupuncture treatments in Vancouver.
Our services are designed for convenience, allowing you to focus on your health and wellness journey without worrying about the paperwork.
How to Navigate
Your ICBC Claim and Treatment Coverage
At West End Wellness, we're committed to making your ICBC claims process as smooth as possible. Here's a step-by-step guide to help you through the process.
For more detailed information about ICBC claims and coverage, visit the official ICBC website.
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Contact ICBC promptly to report your accident and obtain a claim number.
This claim number is crucial for your treatment coverage. -
Call us at (604) 428-9355 or email info@westendwellness.ca to schedule your first appointment.
Remember to bring your ICBC claim number to this assessment. -
We handle all direct billing with ICBC on your behalf.
Note: Final coverage is subject to ICBC's approval. -
Based on your assessment, we'll create a tailored treatment plan.
This may include services like Registered Massage Therapy and Acupuncture. -
If you need treatment beyond your pre-approved sessions, we'll work with ICBC to request additional coverage.
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Stay in touch with your ICBC recovery specialist throughout your treatment.
We're here to support your journey to optimal recovery every step of the way.
Acupuncture and Massage Therapy insurance companies we accept:
Registered Massage Therapy and Acupuncture services fit all requirements for direct billing charging. We are excited to offer this support to our customers; this allows us to save time and enhance your experience with West End Wellness.
Direct billing is available to all clients whom the following insurance providers insure:
• BPA Group (Benefit Plan Administrator)
• Canada Life
• Canadian Construction Workers Union
• Chambers of Commerce Group Insurance
• CINUP
• Claimsecure
• Cowan
• DA Tannley
• Desjardins
• Empire Life
• Equitable Life of Canada
• First Canadian Insurance Corporation
• GIMS Carrier 49 & 50
• Group Health
• Green Shield
• Group Source
• iA Financial Group
• Johnson Inc
• Johnston Group
• Liuna Local 183 & 506
• Manion
• Manulife
• Maximum Benefit
• Pacific Blue Cross
• RWAM Insurance Administrators
• Sun Life
• SSQ Insurance
• Telus Adjudicare
• The Cooperators
• Union Benefits
Rather than paying cash-based first, we can charge your insurance agency straightforwardly, making it one less hassle for you.
FAQs About Direct Billing
Check out the most common questions asked about direct billing below, plus the insurers we deal with here at West End Wellness.
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Our direct billing service allows us to submit claims on your behalf directly to your private insurance provider. This convenient process ensures prompt responses from insurers, enabling you to pay only the portion not covered by your insurance plan.
With direct billing, there's no need to disrupt your relaxation post-massage by dealing with paperwork or covering the full cost upfront. This service is designed to streamline your experience, saving you time and reducing out-of-pocket expenses.
Please note that the availability of direct billing depends on your specific insurance coverage. We recommend contacting your insurance company or reviewing your policy details to understand your eligibility. You will be responsible for any charges not covered by your insurance. In certain instances, you may need to submit a claim manually.
In situations where your policy does not allow for direct payment to us, you will be required to cover the full service cost. Any reimbursements from your insurance will be returned to you, the insured member, either through a cheque or direct deposit, depending on your arrangement with your insurer.
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1. Book Your Appointment: Secure a slot for your service. Booking either by phone or by clicking Book Appointment.
2. Submit Your Direct Billing Request: Choose one of the two methods below based on your convenience:
a. In-Office Submission: Bring your photo ID and insurance card, which should include your policy and ID number, to our office.
b. Online Submission: Complete the online form provided below with your direct insurance billing information.
After your initial submission, your information will be securely stored in our system, allowing us to facilitate direct billing for future appointments without needing repeated submissions.
Important: Please inform us immediately of any changes to your insurer, plan number, or ID number to ensure seamless direct billing for your appointments.
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Direct billing is available exclusively on the day of your appointment. Should you need to file a claim personally, it's crucial that the claim accurately reflects the service rendered. We will issue a receipt detailing the date of service, cost, the name of the practitioner, and their license number for your records.
Please be aware that it is unlawful to file a claim using another person's policy or ID, or for a treatment date when no service was provided. This ensures that all claims are submitted fairly and legally, aligning with insurance policies and regulations.
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Please check below to see if we support your insurance with us.
It is also recommended that you contact your insurance provided to see what you benefits allow.
PLEASE NOTE: There might be limitations; this is due to every insurance policy being different. In some cases, your provider does not pay the clinic directly. When this happens, please pay in full; then, you can expect full reimbursement directly from your insurance provider.
If you have inquiries about our rates and/or service fee schedule, call us if it's not too much trouble, get in touch and contact us for more data, and if it's not too much trouble, get in touch and contact us for more data and to check whether you can profit from this assistance.
We look forward to having the chance to work with you to achieve your health goals.
